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	<title>The Marketing Eggspert Blog &#187; Customer Service and Loyalty</title>
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		<title>5 Ways to Be a Better Manager (Even If You&#8217;re a Small Biz Owner)</title>
		<link>http://www.marketingeggspert.com/5-ways-to-be-a-better-manager-even-if-youre-a-small-biz-owner</link>
		<comments>http://www.marketingeggspert.com/5-ways-to-be-a-better-manager-even-if-youre-a-small-biz-owner#comments</comments>
		<pubDate>Thu, 02 Feb 2012 16:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[manager]]></category>
		<category><![CDATA[small business owner]]></category>

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		<description><![CDATA[This is from my post on BizLaunch. If you’re a business owner, you may realize that managing staff and running a business aren’t the same thing. While you may be great at balancing the books and bringing in new business, you may be lacking people skills that make you a good boss. If that’s the [...]]]></description>
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		<title>How to Create Customer Confidence for Your New Business</title>
		<link>http://www.marketingeggspert.com/how-to-create-customer-confidence-for-your-new-business</link>
		<comments>http://www.marketingeggspert.com/how-to-create-customer-confidence-for-your-new-business#comments</comments>
		<pubDate>Thu, 26 Jan 2012 16:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[customer confidence]]></category>
		<category><![CDATA[new business]]></category>
		<category><![CDATA[starting a business]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/?p=2339</guid>
		<description><![CDATA[This is from my post on FutureSimple. If you’re just starting your company in 2012, you may wonder how you possibly can get new customers and start to build relationships with them to grow your business. Unfortunately, there’s no secret to overnight sales. You’ll have to start at square one. However, these tips will help [...]]]></description>
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		<title>&#8216;Tis the Season to be Grateful</title>
		<link>http://www.marketingeggspert.com/tis-the-season-to-be-grateful</link>
		<comments>http://www.marketingeggspert.com/tis-the-season-to-be-grateful#comments</comments>
		<pubDate>Tue, 20 Dec 2011 16:00:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[Holiday Marketing]]></category>
		<category><![CDATA[customers]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/?p=2328</guid>
		<description><![CDATA[In addition to sending your customers gifts and cards this time of year, now&#8217;s a great time to show your appreciation via email. Campaigner sent me these suggestions for opportunities to show your customers that you care: Trigger #1 Sign up – Thank new subscribers to your list by using an email template that includes information about [...]]]></description>
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		<title>What Makes You Loyal?</title>
		<link>http://www.marketingeggspert.com/what-makes-you-loyal</link>
		<comments>http://www.marketingeggspert.com/what-makes-you-loyal#comments</comments>
		<pubDate>Tue, 13 Dec 2011 16:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[brand evangelist]]></category>
		<category><![CDATA[Customer Loyalty]]></category>

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		<description><![CDATA[I was scrubbing a pot the other day, using for the first time a Chore Boy scrubber. I’d been unsuccessful at getting my pots cleaned with scouring pads or brushes, so I was a bit weary of the whole category of pot cleaning. But then… The scrubber worked. It just worked. And I thought, “I’m [...]]]></description>
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		<title>Customer Appreciation: Saying Thank You During the Holidays</title>
		<link>http://www.marketingeggspert.com/customer-appreciation-saying-thank-you-during-the-holidays</link>
		<comments>http://www.marketingeggspert.com/customer-appreciation-saying-thank-you-during-the-holidays#comments</comments>
		<pubDate>Fri, 02 Dec 2011 16:03:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[customer appreciation]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/?p=2315</guid>
		<description><![CDATA[This is from my post on GrowthUniversity. If it was up to you, every day would be Customer Appreciation Day, right? If you don’t have time (or resources) to show your customers how much you care year ’round, use the holidays to show a little appreciation and engage new prospects. Everyone’s in such a merry [...]]]></description>
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		<title>Happy Customer Service Week</title>
		<link>http://www.marketingeggspert.com/happy-customer-service-week</link>
		<comments>http://www.marketingeggspert.com/happy-customer-service-week#comments</comments>
		<pubDate>Mon, 03 Oct 2011 21:54:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[customer service week]]></category>

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		<description><![CDATA[I didn’t know this, but it’s Customer Service week right now. Apparently, it’s been around since 1992 when President Bush I proclaimed it so. I think it’s a bit silly to focus on customer service one week of the year (although this explains so much about so many companies!) when it should be an everyday [...]]]></description>
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		<title>Building Trust With Your B2B Customers</title>
		<link>http://www.marketingeggspert.com/building-trust-with-your-b2b-customers</link>
		<comments>http://www.marketingeggspert.com/building-trust-with-your-b2b-customers#comments</comments>
		<pubDate>Fri, 23 Sep 2011 16:33:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[trust marketing]]></category>

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		<description><![CDATA[This post is from Growth University. Trust is possibly the single thing that will keep a customer coming back. It’s likely more important in many B2B transactions than in B2C, simply because many business services and products involve a longer client relationship. So how can you continually instill trust with your customers as a B2B [...]]]></description>
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		<title>Do You Speak-a My Language?</title>
		<link>http://www.marketingeggspert.com/do-you-speak-a-my-language</link>
		<comments>http://www.marketingeggspert.com/do-you-speak-a-my-language#comments</comments>
		<pubDate>Tue, 13 Sep 2011 14:35:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Customer]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/do-you-speak-a-my-language</guid>
		<description><![CDATA[I just answered a LinkedIn Answer that me thinking. Here’s the question: And here’s what I answered: So my question to you is: do you communicate with your customers the way they want to communicate? Here’s a way to tell if you’re not: You’re on Twitter, but no one’s Tweeting back. Your emails are getting [...]]]></description>
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		<title>The Big Deal About Coupons</title>
		<link>http://www.marketingeggspert.com/the-big-deal-about-coupons</link>
		<comments>http://www.marketingeggspert.com/the-big-deal-about-coupons#comments</comments>
		<pubDate>Fri, 02 Sep 2011 15:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[coupons]]></category>
		<category><![CDATA[daily deal]]></category>
		<category><![CDATA[groupon]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/the-big-deal-about-coupons</guid>
		<description><![CDATA[I don’t buy anything without coupons. Well, if I do, I feel cheated and like I paid too much. From half off meals I get on Daily Deal sites to attraction discounts from the Entertainment book, I – and a lot of other people – never have to pay retail. But what does that mean [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Are You Using Social Media for Customer Service?</title>
		<link>http://www.marketingeggspert.com/are-you-using-social-media-for-customer-service</link>
		<comments>http://www.marketingeggspert.com/are-you-using-social-media-for-customer-service#comments</comments>
		<pubDate>Fri, 29 Jul 2011 15:13:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Service and Loyalty]]></category>
		<category><![CDATA[Social Media, Marketing & Networking]]></category>
		<category><![CDATA[#dellcap]]></category>
		<category><![CDATA[social media customer service]]></category>

		<guid isPermaLink="false">http://www.marketingeggspert.com/are-you-using-social-media-for-customer-service</guid>
		<description><![CDATA[While some companies are just now hopping on the social media bandwagon for branding, Dell is light years ahead in using it to provide customer service. That’s how I was invited to DellCAP: I used Twitter to solve a customer service issue. If you’re sick of calling customer service and sitting on hold, I encourage [...]]]></description>
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